FAQ

How do I contact Gator State Storage?

If you wish to contact us, you can either fill out the contact form on our website, call (561) 640-0066 or email haverhill@statestoragegroup.com. Our team is happy answer any and all questions you might have.

How do I login to pay my bill if I don’t have an email on file?

Use the first initial + last name (all lowercase) for your username. I.E: John Smith would be jsmith

What are access hours?

Our access hours at Gator State Storage in Haverhill are 7 am to 10 pm for all tenants. Under certain circumstances, IE operating a business or outdoor parking we offer 24 hour access, but this is based on an individual basis. Phone hours are 9 am to 7 pm Monday-Friday.

Do I need to bring my own lock?

Yes you are required to supply your own lock. We recommend using circular disc combination locks so you never forget a key, also you are the only individual who then has a key and access. Safe and secure!

Do you offer prepay discounts?

Yes, if you pay six months in advance you receive a 5% discount and if you pay a year in advance you receive a 10% discount

Is your facility gated or do you have security?

Gator State Storage in Haverhill is fenced and gated with electronic pin code gates that are unique to each tenant. We have 24/7 recording video surveillance and LED lighting to light and monitor across the entire Haverhill site to ensure the safety and security of your belongings.

Do you offer military or senior discounts?

If you can present a valid military ID or senior citizen card we offer a 5% discount for either category.

Is there a contract or is it month to month?

All of our state storage locations operate on a month to month contract; however, if you pay 6 months or a year in advance we do offer discount and savings incentives.

Should I use temperature controlled or non-climate controlled storage?

If you are storing valuables, furniture, clothing, fabric materials and items of similar materials we would recommend using temperature controlled storage to prevent any humidity issues. Tools, vehicles, outdoors items can easily be stored in roll up non climate controlled self storage

Are my goods insured while at Gator State Storage?

Just like your personal belonging that you have in a rented apartment, your property is not automatically insured, therefore, the answer is: No. 

You must insure your property as you would insure your property in the apartment. We may offer renter's insurance but you don't have to purchase insurance from us. Similar as when renting an apartment, if the apartment building burns down, the owner has insurance to replace the building BUT the owner's insurance does not cover your property. Renter's insurance for the property you store with us can easily be added to your homeowner's insurance policy for little cost. We strongly recommend that you insure your property stored with us.

It is mandatory that you insure your property if the value of the property stored exceeds $5,000 in value.

How big of a storage unit do I need?

There is no general rule for the size of storage you will need, but here is a general guideline to help you understand sizing needs:
  • 5x5 - the contents of a large walk-in closet 
  • 5x10 - one bedroom
  • 10x10 - one to two bedroom apartment or small office space
  • 10x15 - 2-3 room apartment
  • 10x20 - 3 bedroom home

What type of items are not allowed in my storage unit?

Great question and often overlooked, but if you use common sense and you are probably OK. Of course, explosives and anything flammable, odorous, noxious, corrosive, hazardous or polluting can't be stored. Nothing illegal, varmints, drugs/alcohol, etc. No food by any means! We do not want to attract any varmints or insects! If we see them inside a unit, we will cut your lock, remove and throw out. 
 
And this is important: don't store anything that can't be replaced like important papers and family heirlooms. THAT IS IMPORTANT. Your lease will specifically state that you won't store these types of items because we do not want to be responsible in any way for the loss of your cherished things. Your important and cherished things need to be stored where you live. There are specialty storage places where you can store these sort of items and they are very expensive and for that very reason. That is why we do not allow you to store items that can't be replaced. 

 We don't allow storing property in excess of $5,000 without notifying us and providing proof of insurance for the amount being stored.

Looking for more storage tips?

Check out our Self Storage Insider Blog to get valuable tips and resources on how to maximize your self storage efficiency in West Palm Beach at Gator State Storage!

How To Choose the Right Self Storage Unit Size

Published on 4/23/2024
Selecting the correct size self-storage unit is crucial for efficiently managing your belongings. Gator State Storage offers various unit sizes to cater to diverse needs, but choosing the right one requires careful consideration. Here's a comprehensive guide to help you navigate through the selection process seamlessly.

The Important of Climate Controlled Self Storage

Published on 4/12/2024
When it comes to storing valuable possessions like furniture, clothing, and other sensitive items, opting for climate-controlled self-storage is not just a luxury but a necessity. As someone who cares about preserving the integrity and longevity of your belongings, partnering with a reputable facility like Gator State Storage ensures peace of mind and protection against environmental fluctuations
What security features does Gator State Storage offer?
Gator State Storage at 500 N Haverhill Rd serving the West Palm Beach area proudly offers state-of-the-art security features ranging from high powered security LED lighting, automatic gates, 24/7 cloud based surveillance systems, on-site managers, with ten acres surrounded by concrete walls.
What are the access hours at Gator State Storage
Gator state storage offers self storage access seven days a week from 5 am to 10 pm for all active storage tenants.
What is the best Self-Storage Facility in Haverhill and West Palm Beach?
Gator State Storage is a premier Self-Storage Facility based in Haverhill, FL proudly serving the West Palm Beach area for all their self storage needs ranging from climate controlled storage units, drive up self storage units, business warehousing, RV and boat covered and uncovered parking.
What products or services does Gator State Storage offer?
Climate Controlled Storage Units Temperature Controlled Storage Units Boat Storage RV Storage Vehicle Storage Ground Level Storage Units Security Camera Monitoring Fenced & Gated Storage Facility Keypad Controlled Facility Access Drive-Up Unit Access Indoor Storage Units Outdoor Storage Units Online Bill Pay Online Unit Reservations Dollies & Handcarts Self Storage Units, Climate Controlled Storage Units, Temperature Controlled Storage Units, RV Storage, Boat Storage, Vehicle Storage, Covered Parking, Indoor Storage Units, Outdoor Storage Units, Ground Level Storage Units, Drive-Up Storage Units Our Specialties: Climate Controlled Storage Units, Temperature Controlled Storage Units, Extended Access Hours, Online Unit Reservations
What areas does Gator State Storage serve?
Gator State Storage at 500 N Haverhill Rd., Haverhill, FL proudly serves all of Haverhill, Royal Palm Beach, West Palm Beach and the Wellington Area in central Palm Beach County right next to the private airport section of Palm Beach International.
Does Gator State Storage accept credit cards?
Gator State Storage accepts the following forms of payment: American Express, Money Orders, Discover, Personal Checks, Cash, Mastercard, Visa
What are the hours of operation for Gator State Storage?
Mon: 8:00 AM to 8:00 PM
Tue: 8:00 AM to 8:00 PM
Wed: 8:00 AM to 8:00 PM
Thu: 8:00 AM to 8:00 PM
Fri: 8:00 AM to 8:00 PM
Sat: 8:00 AM to 8:00 PM
Sun: 8:00 AM to 8:00 PM