Gator State Storage Privacy Policy

Privacy Policy for Gator State Storage

Website: www.statestoragehaverhill.com

Gator State Storage ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose the personal information we collect from you when you visit our website, www.statestoragehaverhill.com (the "Site"), or interact with us online or at our facilities.

By using the Site, you accept the practices described in this Privacy Policy.


1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). We collect this information from the following sources:

A. Information You Provide Directly to Us

We collect Personal Information you provide when you:

  • Inquire about unit availability, reserve, or rent a storage unit.

  • Create an online account or log in to the tenant portal.

  • Make a payment.

  • Sign up for newsletters or promotional offers.

  • Contact us for customer support or send us correspondence.

Categories of Personal Information collected directly may include:

  • Identifiers: Name, postal address, email address, telephone number.

  • Financial Information: Credit card or bank account details used for processing payments (though generally processed by a secure third-party payment processor).

  • Rental Information: Storage unit number, gate access codes, lease dates, and payment history.

  • Identification Information: Driver's license number or other government-issued ID number required for the rental agreement.

B. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and usage patterns.

Categories of automatically collected information may include:

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Usage Data: Information about how you interact with our Site, such as the pages you view, the time spent on the Site, links you click, and the website you visited before and after ours.

  • Location Information: General geographical location inferred from your IP address.

2. How We Use Your Information

We use the information we collect for the following business and commercial purposes:

  • To Provide Services: To process your reservations, execute rental agreements, manage your account, and provide you with access to your storage unit.

  • To Process Payments: To complete financial transactions, billing, and collection.

  • To Communicate With You: To send you service-related communications, such as rental confirmations, payment reminders, and policy updates, or to respond to your inquiries.

  • Security and Safety: To maintain the safety and security of our facilities, protect against fraudulent or illegal activity, and enforce our terms and conditions.

  • Marketing and Advertising: To send you promotional materials, special offers, or other information about our services that we believe may be of interest to you, consistent with your communication preferences.

  • To Improve Our Site and Services: To analyze usage data, troubleshoot issues, and enhance the functionality and user experience of our Site and services.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.

3. Disclosure of Your Information

We may disclose your Personal Information in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, marketing, and customer service.

  • Affiliates: We may share your information with any company under common ownership or control with Gator State Storage.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Gator State Storage; (c) act in urgent circumstances to protect the personal safety of users of the Site or the public; or (d) protect against legal liability.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Cookies and Tracking Technologies

We and our service providers use technologies such as cookies, web beacons, and pixels to collect the information described above.

  • Cookies: Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits.

  • Controlling Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

5. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no electronic storage or transmission of information can be guaranteed to be 100% secure.

6. Third-Party Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by Gator State Storage. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party website you visit.

7. Children's Privacy

Our Site is not directed to, and we do not knowingly collect Personal Information from, children under the age of 18. If we learn that a child under 18 has provided us with Personal Information, we will take steps to delete that information.

8. Your Choices and Opt-Outs

  • Promotional Emails: You can opt out of receiving promotional emails from us by following the instructions provided in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

  • Online Tracking: You can typically remove and reject cookies through your browser settings. You may also be able to opt-out of certain third-party advertising cookies by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage). We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gator State Storage

500 N Haverhill Road, Haverhill, FL 33415

Email: haverhill@statestoragegroup.com

Phone: 561.640.0066